Network Engineer L1

Job Description

  • Troubleshoot,Configure & Maintain Customer IT Networks encompassing Wireless Controllers, IAPs, Switches, Firewall & NAC Devices,Technologies like SD-WAN,SASE platforms to name a few.
  • Customer Engagement over Emails & Phone for Troubleshooting the reported Network issues & suggesting recommendations based on analysis.
  • Vendor Engagement over Emails,Vendor Portal & Phone as & when required for as part of the reported Network issue.
  • Escalation Engagement for complex troubleshooting whenever required.
  • Creating KB articles for well known issues.
  • Accomplishing organizational goals by accepting ownership for new and different requests; exploring opportunities to add value to Business.
  • Associate level certification is a must.

Title

Network Engineer L1

No. of Openings

1

Location

Remote/Bangalore

Working Days

6

Working Hours

9 hours

Contract Type

Permanent

Joining Date

Immediate

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